Altojaar refund policy

15 Day Free Trial Period

Trio Concept co. offers Altojaar SaaS to companies under a 15-day free trial period program. The trial period begins immediately upon account activation. Upon activiation, potential subscribers will be notified by e-mail of the date of their trial's expiration. The free trial period only applies to new customers and does not apply to existing customers that have a subscription plan. Trio Concept will also not honor a free trial period for customers who were once paying subscribers, cancelled, and then decided to re-instate their subscription to Trio Concept.

At any time during the 15-day free trial period, potential subscriber (customer) can cancel their account and will not be billed. Trio Concept does not ask for credit card information to sign up for the 15-day free trial period. If you forget to cancel within the 15-day free trial period, your account WILL NOT BE CHARGED and your access will automatically be cancelled by our customer support team. You will not incur any charges.

In order to continue using pos m system SaaS after the 15-day free trial period, you will be asked to subscribe to one of our subscription plans. You have the option of paying monthly, quarterly or receiving a discount by paying for a full year of service. Monthly Billing , Cancellation, and Refund Policies

Trio Concept charges and collects in advance for use of the pos m system SaaS software service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information during or after the 15-day free trial, Trio Concept will calculate a pro-rated amount with the first payment due on signing and thereafter on the 15th of the month. For example, if your 15-day free trial expires on the 20th of the month and you decided to sign up for a monthly subscription plan, Trio Concept would bill you for 25 days of service the day you subscribed. Yoour billing cycle runs on the 15th of every month thereafter until cancelled. All subscriptions monthly, quarterly and yearly renew automatically on the 15th day of the expiration month until officially cancelled in writing. Customers can cancel anytime by emailing a notice to: cancellations@altojaar.com. Customers will receive an email from Trio Concept confirming that their subscription to the pos m system SaaS service has been cancelled.

Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. The fees that Trio Concept charges for the monthly, quarterly, or yearly software services exclude taxes, phone, and internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer's agreement with the payment method provider.

To sign up for a monthly, quarterly or yearly subscription plan to Trio Concept, the customer must provide Trio Concept with a valid credit card as a condition to subscribing to the software service.

Customers have the ability to upgrade or downgrade their subscription plan at any time. The upgrade or downgrade will take effect no later than the next billing cycle (15th of every month). If Trio Concept can accommodate an upgrade sooner we will bill you pro-rata. The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle. With regards to downgrades on a subscription, Trio Concept does not issue refunds or credits for partial months of software service.